The fair questions.
Straight answers about what Chatty does, what it can't do, and what stops it from answering something it shouldn't. If something's not here, ping support.
Does Chatty replace my support team?
It replaces the repeat questions and the after-hours wait — not the judgment calls. Anything sensitive still comes to a person, with the full conversation already summarized. Most owners find they need far fewer hours glued to the inbox.
What channels does it connect to?
WhatsApp, Telegram, email, voice calls and a chat widget for your website. Every connection is optional — connect only the channels you actually use.
Does it read my whole inbox?
No. Chatty answers the conversations it's connected to and nothing else. Every reply links back to the original message, and you can disconnect any channel in one click.
What if it gets an answer wrong?
Correct it once — in the conversation or in the app — and Chatty learns your preferred answer for next time. A question it's never seen gets flagged, not guessed at, so it never quietly makes something up.
Can it act without asking me?
It answers questions it actually knows the answer to. Anything that creates an obligation — a refund, a cancellation, a complaint — waits for you, with the context already gathered. You draw the line.
Where does my data live?
In your own workspace: encrypted storage, scoped to your account. Conversations and documents are never shared between customers, and credentials are never stored in plain text.
Easier than reading. Just watch it.
Book a 15-minute call and watch Chatty answer a real question, in a real language — live.